IT Support Aberdeen

Get peace of mind

Alto provides a range of IT support and managed IT services in Aberdeen and Aberdeenshire, for businesses who want to grow without the worry or frustrations that their computer systems might fail.

For most businesses we recommend a Managed IT Support Service where we take a proactive and strategic approach to preventing problems and taking care of all your IT so that you don’t have to worry about it.

IT Support Services

Don’t leave your IT to chance. Rely on our experienced engineers to look after your IT on a temporary or contract basis and you’ll know it is in safe hands.

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One-Off
IT Support

We can provide someone to look after your internal IT on a full-time basis, in your offices, for a short period of time. For example, your IT manager may be in hospital or on jury duty for a few weeks or a key member of staff may have left the business and you need interim support while you recruit a replacement.
We will take the time to understand the role and the requirements and provide a suitably qualified and experienced team member to take care of your IT for a fixed period of time.

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IT Support
Insourcing

We can provide you with an engineer who is managed by Alto but is effectively working as a contractor in your business for a fixed number of days a week over an agreed period of time. Insourcing is ideal for times when your business is exceptionally busy and your normal team can’t handle the IT workload. For example, if you have a major project with a tight deadline that requires a full team effort, we can insource one of our engineers for one or two days a week to take the IT burden away from you. Another example would be if your internal IT team don’t have the skills for a certain project and you require some industry expertise on a project basis.

"Alto have been supporting Unity for a number of years with our IT systems. During the recent COVID-19 restrictions, when business continuity was crucial, Alto were able to provide the dedicated support we required. This included effective responses to challenges associated with remote working, additional hardware set ups and general IT support, while going through the same hardships themselves in dealing with the unprecedented situation we all find ourselves in."

Niall Cameron

Senior QHSE Manager

Unity

"While having to make a quick transition as a business from working in the office to working from home, Alto supported and guided us through these challenging times to allow us to work as effectively as possible. Alto provided dedicated support throughout the speedy service of ordering our IT equipment, installation and providing us with guidance on IT security. A great customer focused IT support company that we would highly recommend."

Diane McDonald

Facilities Manager

CLAN Cancer Support

"We have worked with Alto for over 2 years now and can’t recommend them enough. Their customer service is second to none, staff are friendly, polite and have a vast wealth of IT knowledge. Any time we need assistance there is always someone on hand at the support desk to help and they really do just feel like an extended part of our team. Since working with Alto they have recommended various new working practices that we have now put in place, the main one being that we now have preventative solutions in place rather than reactionary, this in itself has been very reassuring for us. We would highly recommend Alto to any company looking for an excellent IT Support Company."

Rachel West

Whitelink Seafoods

"This was a very urgent job due to 2 computers failing overnight after an update. We received a very competitive quote very quickly and the job was completed to our great satisfaction within 48 hours and the IT expert Ross, who was sent to install the information on the new computers certainly knew his stuff... very satisfied customer."

Carol Baxter

Office Manager

The Law Practice

Get In Touch

If you like the idea of working with Alto, but don’t see exactly what you want, don’t worry, just get in touch or request a call back and we will work with you to develop a plan that best suits your requirements.

If you are an existing client who needs help please click here to view our client support area

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Our Accreditations

Silver Microsoft Partner
Datto Gold Global Partner
Webroot Certified Partner
Cisco Meraki Technology Partner