Managed Services & Cyber Security Provider Aberdeen

Set up strong defences against cyber crime.

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Why Managed Cyber Security?

The pace that cyber crime moves at makes it very difficult for a business owner to keep abreast of the changes, let alone understand the ins and outs of protecting your network and people against cyberthreats. Gone are the days of being able to do an internet search and implement a solution that will protect your business.

Nowadays, an effective Cyber Security strategy involves several layers of protection providing the necessary cyber resilience for your IT infrastructure, systems and people. We'll look after your data security, cloud security and provide threat intelligence to help you avoid potential risks.

Why Use A MSSP?

As a Managed Services and Security Provider (MSSP) in Aberdeen, we focus on providing tailored cyber security services for the clients we support. Prevention is our number one priority, putting robust technology in place to protect your business from the costly and damaging effects of a cyber attack. For additional peace of mind we also implement detection and remediation systems to identify and isolate any potential threats, and set up regular training schedules to help your team implement safe practices.

Our Managed Cyber Security Service

Our customised Security Operations Centre (SOC) has been carefully constructed to integrate several layers of distinct cyber technology which, when combined with effective training, serves as a robust defence against cyber crime.

Core elements of our ALTO Security Operations Centre (SOC):

anti virus

Managed Anti-Virus
Anti-Malware

Threats from malicious software are managed automatically. Our systems engineers are also alerted and actively customise threat protection based on the information they receive.

multi authentication

Multi-Factor
Authentication

This is a layer of security applied in addition to a username and password that requires a person to provide two or more ways of verifying their identity. It is basically confirming that the person requesting access to digital data is who they claim to be. Sometimes referred to as 2FA (two-factor authentication), it is an essential layer for any business operating in the cloud.

ransomware

Endpoint Ransomware
Prevention And Detection

This complements the ALTO remote anti-virus/anti-malware layer helping to reduce the impact of a ransomware attack. It is a new behavioural-based engine that compares files to a known database and alerts us when ransomware starts to encrypt files.

saas

Cyber Awareness
Training

The weakest link in ANY IT system is the human factor. Investing in cyber threat awareness and best cyber security practices for your team are essential components of a cyber secure business. In a frequently cited study, IBM determined that “Human error was a major contributing cause in 95% of all breaches”. Criminals will infiltrate a system as a way of learning the behaviours of individuals in an organisation to exploit at some future date. Simulated phishing attacks are one way in which we help your team raise their cyber awareness. Any person falling into the fake trap in a simulated phishing attack can be alerted and provided with a short computer based training lesson on how to spot a fake the next time.

microsoft 365

Microsoft 365 Security Centre Health Reviews

An ALTO Cyber Security Systems Engineer will carry out a regular security review, aimed at increasing the Microsoft Security Score of the organisation and actioning any remedial work identified throughout the process. The score reflects how secure a company’s Microsoft 365 assets are. The higher the score the more secure the organisation. Our review service exists to regularly monitor our clients’ scores.

helpdesk

Cyber
Helpdesk

Our cyber helpdesk provides access to trained engineers who monitor and manage cyber security threats in real-time. Using advanced tools that deliver information about your business’s security; our engineers interpret the data and provide an appropriate cyber security solution.

Our Cyber Helpdesk Delivers The Following:

Proactive detection & maintenance – security threats constantly evolve, by using a behavioural-based system that compares files to a known database can allow us to prevent attacks.

Detection – software, hardware, email and cloud-based services are all connected to a network or the internet in some shape or form. Using multiple layers of software and hardware to identify malicious or unusual behaviour across all platforms allows protection or instant remediation minimising the risk to your business.

Remediation – good remediation is about isolation of the threat in the first place to ensure the business can continue to function. Following this, any vulnerabilities can be worked on without the pressure of down-time.

Software as a Service (SaaS) Backup – Recovery from malicious encryption of data, accidental or malicious deletion is not included as a service from Microsoft and most other cloud providers. We therefore provide access to a reputable back up service and actively encourage our clients to back up their data and put a business continuity/disaster recovery plan in place ahead of any catastrophic event preventing them from accessing their data.

Identity Protection - Do you keep all your passwords on a notepad or in spreadsheet? When you reset passwords, do you use a few that you can remember? Do you ever waste time having to reset passwords because you can't remember it? You can enable multi-factor authentication (MFA), Single Sign-on (SSO), and use a Password Manager. A good password manager can even alert when your current passwords are going up for sale on the dark web!

Reporting – building a cyber profile of your business is hugely beneficial for identifying potential weaknesses in your cyber security strategy.  The patterns identified through consistent reporting inform a tailored approach allowing you to invest only in necessary solutions

"While having to make a quick transition as a business from working in the office to working from home, Alto supported and guided us through these challenging times to allow us to work as effectively as possible. Alto provided dedicated support throughout the speedy service of ordering our IT equipment, installation and providing us with guidance on IT security. A great customer focused IT support company that we would highly recommend."

Diane McDonald

Facilities Manager

CLAN Cancer Support

"Alto have been supporting Unity for a number of years with our IT systems. During the recent COVID-19 restrictions, when business continuity was crucial, Alto were able to provide the dedicated support we required. This included effective responses to challenges associated with remote working, additional hardware set ups and general IT support, while going through the same hardships themselves in dealing with the unprecedented situation we all find ourselves in."

Niall Cameron

Senior QHSE Manager

Unity

"We have worked with Alto for over 2 years now and can’t recommend them enough. Their customer service is second to none, staff are friendly, polite and have a vast wealth of IT knowledge. Any time we need assistance there is always someone on hand at the support desk to help and they really do just feel like an extended part of our team. Since working with Alto they have recommended various new working practices that we have now put in place, the main one being that we now have preventative solutions in place rather than reactionary, this in itself has been very reassuring for us. We would highly recommend Alto to any company looking for an excellent IT Support Company."

Rachel West

Whitelink Seafoods

"This was a very urgent job due to 2 computers failing overnight after an update. We received a very competitive quote very quickly and the job was completed to our great satisfaction within 48 hours and the IT expert Ross, who was sent to install the information on the new computers certainly knew his stuff... very satisfied customer."

Carol Baxter

Office Manager

The Law Practice

Get In Touch

If you like the idea of working with Alto, but don’t see exactly what you want, don’t worry, just get in touch or request a call back and we will work with you to develop a plan that best suits your requirements.

If you are an existing client who needs help please click here to view our client support area

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Our Accreditations

Silver Microsoft Partner
Datto Gold Global Partner
Cisco Meraki Technology Partner
Webroot Certified Partner
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Registered In Scotland SC364130

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Location

Citrus House,
Greenbank Road,
Aberdeen,
AB12 3BQ

01224 418288

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